Your trust, our priority

Effective Date: January 29, 2026

The Real Estate Hub - @nyieshatherealtor (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information from individuals who opt-in to receive SMS messages regarding real estate inquiries, appointments, or related services.

1. Information We Collect

We may collect the following information when you interact with our system:

• Name

• Phone number

• Email address (if provided)

• Property preferences (budget, location, home type)

• Messages you send via SMS

We collect this information only when you opt-in to receive SMS messages or submit inquiries through our website, social media, or other communication channels.

2. How We Use Your Information

We use your information to:

1 Respond to inquiries about real estate listings and properties

2 Provide automated SMS follow-ups and appointment scheduling via our AI system

3 Qualify and schedule appointments with licensed real estate agents

4 Maintain records of communications for operational purposes

We do not:

• Sell your personal information to third parties

• Share your information outside the scope of providing real estate services

3. Opt-In & Consent

By providing your phone number and interacting with our system, you consent to receive automated and manual SMS messages from us or agents we work with.

Consent is required to receive messages, and messages are intended for individuals who:

• Requested information about specific real estate listings

• Submitted their phone number via an opt-in form, website, or social media

4. Opt-Out / STOP Messages

You can opt-out at any time by replying “STOP” to any SMS message. Upon opting out:

• You will no longer receive messages from our system regarding property inquiries

• Your information will be marked as unsubscribed in our records

5. Data Storage & Security

We store your information securely using industry-standard platforms, including Airtable, Make.com, Twilio, and OpenAI integrations.

We implement reasonable measures to protect against:

• Unauthorized access

• Data loss

• Misuse of personal information

Note: SMS messaging carries inherent risks; while we take precautions, carriers and networks may handle messages in ways beyond our control.

6. Sharing Information

We only share your information:

• With licensed real estate agents who are responding to your inquiry

• With service providers involved in operating our SMS system (Twilio, Make, OpenAI, Airtable)

• When required by law

7. Legal Compliance

Our system is compliant with:

• TCPA (Telephone Consumer Protection Act) — all messages are sent to individuals who provide consent

• E-SIGN / SMS consent regulations

• Applicable federal and state privacy laws

Important: We are not providing legal, financial, or real estate advice. All communications are for transactional and scheduling purposes only.

8. Children

Our services are not directed to children under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website or linked in communications, with an updated “Effective Date.”